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The United Kingdom’s Professional Financial Consumer Rights Experts

Newspaper and Television

"Millions of personal Loan Agreements could be unenforceable..."
Tony Levene
The Guardian Newspaper

"People trapped in rip off Credit Card deals could be freed early from their debts under a crackdown on the consumer lending boom to be unveiled this week..."
Gaby Hinsliff
The Observer Newspaper

"They are using tiny mistakes in the small print to get their debts wiped out. Roughly about one in five Agreements have problems with them. With Lenders desperate to get their money back and Borrowers increasingly unable to repay it, the gloves are off..."
Jeremy Vine
BBC 1 Panorama Documentary

"The bill gives us the once in a generation opportunity to prevent more people becoming trapped in grossly unfair credit deals, from which there is no escape..."
Teresa Perchard - Citizens Advice Bureau
BBC News

"We are sending the credit industry a clear message that they must ensure all their terms are fair and they operate responsibly..."
Gerry Sutcliffe - Government Consumer Minister
BBC 1 News

"Consumers are often bombarded by complex loan offers and confused by reams of small print..."
Patricia Hewitt
Government Trade and Industry Secretary

"...Undoubtedly, as illustrated by the facts of the present case, section 127 (3) may be drastic, even harsh, in its adverse consequences for a lender. He loses all his rights under the agreement, including his rights to any security which has been lodged. Conversely, the borrower acquires what can only be described as a windfall..."
Lord Nicholls
The House of Lords

"...In a ruling that is expected to have far reaching consequences for consumers and lenders, Tony and Michelle Meadows were handed a victory that lifts the threat of their £200,000 home being repossessed..."
Matthew Beard
The Independent Newspaper

"It is apparent that there are a number of claims to be commenced nationally, in which the main claim will be for a declaration of the  invalidity of a Credit Agreement for non compliance with the Consumer Credit Act. Estimates vary but up to 100,000 claims may be involved"
Judge Halbert
BBC News Channel

"...The rules relating to the formation of agreements are extremely complex. It is very easy for a creditor to make a little slip." And "Indeed in some respects some of the rules are not very clear. So any slip that is made entitles the consumer to refuse to pay..."
Sir Roy Goode
BBC 1 Panorama Documentary

"It is unfortunate when some people look to the loopholes to get out of Credit Agreements. Ultimately, the reason why it is unfortunate is that the money that they don't repay has to be repaid by the rest of us..."
Eric Leenders
British Bankers Association

"The message is if you are prepared to challenge your Lenders in Court, you might just have them running for cover..."
Jeremy Vine
BBC 1 Panorama Documentary

 

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